Delivery Policy

1. Upon completion of Order:
As soon as your order is received, the following message will be seen: “Thank you! We have received your order. “.

2. Delivery dates and times:
All orders are sent within the country of Greece with Acs courier. All deliveries are done daily from Monday through Friday, between the hours of 09:00 – 17:00.

3. Receiving products:
You will receive your order from 2-5 business days. We will notify you by e-mail if a product is unavailable or for any other problem that may arise. Pick-ups from the actual store can be made from Monday through Friday between the hours of 10:00 – 16:00.

4. Product delivery – Receiving documents
Products bought by the Customer will be delivered to the address the Customer has specified as the delivery address. The Customer will also receive a copy of the sales document and dispatch note. Deliveries will be provided upon proof of purchase and the recipient’s signature on the relevant documents.

Delivery may be delayed due to extraordinary circumstances:
α) During high volume periods.
β) Due to adverse weather conditions.
γ) Due to unforeseen events.

Shipping costs:
For all orders the cost is calculated in the following way:

Greece: -Delivery costs will be calculated according to each Courier company and their pricing.
Bundles over 40 kg are shipped after contacting us.

Cyprus: -Delivery costs will be calculated according to each Courier company and their pricing.
Bundles over 40 kg are shipped after contacting us.

Europe: -Each package is a separate order. The minimum dimensions of each shipment are 15cm wide x 15cm length x 2cm height while the minimum weight is 50gr. Shipping costs are determined by the pricing system of the currently cooperating Courier company, divided into zones (EU1, EU2, EU3).

Bundles over 40 kg are shipped after contacting us.